The Impact of Technology on Nigerian Pragmatics: A Comparative Study of Email vs. Instant Messaging in Nigerian Businesses
- Project Research
- 1-5 Chapters
- Abstract : Available
- Table of Content: Available
- Reference Style:
- Recommended for :
- NGN 5000
Background of the Study
Technological advancements have significantly altered communication practices in Nigerian businesses, with email and instant messaging emerging as primary tools for professional interaction. This study examines the pragmatic implications of these two modes of digital communication, focusing on how differences in formality, immediacy, and context shape message construction and interpretation (Umeh, 2023). Email typically follows formal structures with established conventions, while instant messaging is characterized by immediacy, informality, and the frequent use of abbreviations and emoticons. The research investigates how these differences affect pragmatic strategies such as politeness, directness, and clarity in workplace communications. By analyzing message corpora from various Nigerian companies and conducting interviews with business professionals, the study aims to identify how pragmatic markers and contextual cues vary between email and instant messaging. The study also explores the potential impact on organizational efficiency and employee relationships, considering how technology-driven changes in language use can influence workplace dynamics (Akinola, 2024). The findings will contribute to developing guidelines for effective digital communication in Nigerian business environments (Chiamaka, 2025).
Statement of the Problem
Despite the growing reliance on digital communication in Nigerian businesses, there is limited research on how the pragmatic aspects differ between email and instant messaging. The informal nature of instant messaging may lead to misinterpretations, while the formality of email might impede quick decision-making (Umeh, 2023). This divergence creates challenges in maintaining effective communication and workplace efficiency. Furthermore, the absence of standardized guidelines for pragmatic usage in digital communication leads to inconsistent messaging and potential conflicts (Akinola, 2024). This study seeks to address these issues by comparing the pragmatic features of email and instant messaging, thereby providing insights for improving digital workplace communication (Chiamaka, 2025).
Objectives of the Study:
-
To compare pragmatic strategies in email and instant messaging.
-
To evaluate the impact of these strategies on workplace communication.
-
To propose recommendations for optimizing digital communication practices.
Research Questions:
-
What are the key pragmatic differences between email and instant messaging?
-
How do these differences affect message clarity and efficiency?
-
What best practices can improve pragmatic communication in Nigerian businesses?
Significance of the Study
This study is significant as it examines the effect of technology on workplace communication through a comparative analysis of email and instant messaging. The research provides insights into how digital platforms shape pragmatic strategies, ultimately informing guidelines for more effective communication in business settings. The findings will benefit business leaders, communication trainers, and policymakers by enhancing digital communication practices (Chiamaka, 2025).
Scope and Limitations of the Study:
The study is limited to digital communication in Nigerian businesses and focuses on email and instant messaging only. It does not cover other communication platforms.
Definitions of Terms:
-
Pragmatics: The study of language use in context.
-
Email: Formal digital messaging with established conventions.
-
Instant Messaging: Real-time digital communication often characterized by informality.
Related Project Materials
An Investigation of Rural Development Policies in Enhancing Economic Growth in Gwagwalada Local Government, Federal Capital Territory
Chapter One: Introduction
1.1 Background of the Study
Rural development is pivotal to fostering economic growth, particularly i...
The Role of Artificial Intelligence-Driven Pollution Monitoring Systems: A Case Study of Industrial Zones in Kano State
1.1 Background of the Study
Pollution is a pressing environmental issue in Kano State's industrial zones, where high levels of emissi...
Investigating the Legal and Ethical Issues in Political Journalism in Lafia Local Government Area, Nasarawa State
Background of the Study
Political journalism plays a critical role in shaping the democratic processes of any country. J...
STATISTICAL STUDY OF THE EFFECTS ON THE PERCENTAGE OF ACTIVE COMPONENTS IN MULTI ACTIVE DETERGENTS
Abstract
In this study, our focus was to carryout a critical statistical study of the effects on the percentag...
An Examination of Morphosyntactic Variation in Nigerian Social Media Posts: A Comparative Study of Twitter Threads
Background of the study
Twitter threads in Nigeria offer a dynamic arena for the exploration of morphosynt...
IMPACTS OF USING ETHNOMATHEMATICS IN TEACHING ON PERFORMANCE AND RETENTION IN MATHEMATICS AMONG PRIMARY III PUPILS,LERE EDUCATION DISTRICT, KADUNA, NIGERIA
ABSTRACT
This study investigated the impacts of using ethnomathematics in teaching on performance and retention in mathematics among prim...
THE IMPACT OF SALES FORECASTING ON BUSINESS PLANNING
THE IMPACT OF SALES FORECASTING ON BUSINESS PLANNING
This study examines the impact of...
An investigation of virtual events marketing on consumer perceptions: A study of a webinar platform in Kaduna
Background of the study:
Virtual events marketing has gained traction as businesses increasingly turn to digital platforms to engage with...
An Assessment of the Impact of Cyber Risk Management on Financial Institutions in Nigeria
Background of the Study
As Nigeria’s financial sector increasingly embraces digital transformation, cyber risk manage...
An Appraisal of IT Disaster Recovery Planning and Organizational Resilience: A Case Study of Financial Institutions in Niger State
Background of the Study
IT disaster recovery planning (DRP) is integral to ensuring organizational resilience in the fac...
